• 10% Discount – Multi Sales offers 10% off on all products if payment is made within the terms agreement for that customer. The product pricing on the web site does not reflect that discount however, the discount amount will appear at order completion and on Invoices available online.
• Access to UPS tracking information for shipments and order freight amounts available online by 4PM daily (please allow time for UPS to update their information to their web site).
• AR information and access to ship-to addresses can be restricted from designated accounts.
• Use online ordering to view availability of items and specify a date and time to pickup it up at any of our locations.
• We have a $25.00 minimum order amount for all orders.
• Once setup you will receive an introduction email with basic instructions on how to get started.
• There are three main ways to search for products: part # or descriptive word, manufacturer name, or product menu tree.
• Specify the required date of an order with the date you would like to have the product shipped or picked up.
• Change your order once it has been placed. Go to My Settings/Open Orders & Bids. Once you select an order you can change comments, shipping instructions, PO#, Ship Via, and so on.
• Track your order and view freight online for UPS orders. Go to My Settings/Order History.
• View and print all invoices regardless of how they were submitted (fax, phone, online). Go to My Settings/Order History.
• Return and Shipping policies are available online. You can find them on the Credit Card page when an order is being placed (last page you see before submitting an order).
• You cannot create or edit ship-to addresses online. You must submit a request to accounting using current forms and procedures.
• You cannot change the shipping branch for an item. If you want to request pick-up at another branch please do so in the shipping instructions when placing an order.
• Signed invoices are not available online at this time.

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